Free 45-minute live workshop
Handle the conversation you keep putting off
You know the work. Managing people is different. Learn a practical way to prepare for and lead a hard conversation without avoiding the issue or making it worse.
See what the workshop coversRegistration takes one email. Workshop reminders only. You can unsubscribe at any time.
What to expect
Built from real management work
Led by a certified professional coach with more than 30 years in IT operations leadership, including supervising technical teams across 30-plus sites.
45
focused minutes
One concrete management problem. No motivational filler.
1
email to register
A confirmation and timely reminders so you can show up prepared.
The workshop
A usable plan for a difficult meeting
This is for capable professionals who were promoted because they knew the technical work, then expected to manage without training.
- 01
Name the real issue
Separate the facts you can discuss from the assumptions and frustration that make the conversation harder.
- 02
Open without creating a fight
Start directly, set the purpose, and make room for the other person’s account without surrendering the point.
- 03
Agree on what happens next
Close with clear expectations, ownership, and a follow-up point that does not depend on vague promises.
Optional next step
First Team
10-week small-group coaching program
For new and first-time managers who want structured practice with delegation, difficult conversations, managing former peers, and the day-to-day work of leading a team.
The free workshop stands on its own. It ends with an invitation to First Team for people who want continued support.
The First Hard Conversation
Stop rehearsing it. Prepare to lead it.
Reserve a seat for the free 45-minute live workshop. Bring the conversation you have been avoiding.